Direct Access Support
Real engineers give real answers. We have no bot loops.
You talk to the team that runs our site. We have no chat bots. We have no ticket queue. Reach us the way you like.
Support channels
Two ways to reach us
We answer WhatsApp, chat and email Mon–Sat 10am–7pm IST. At other times, we reply the next working day. Our team sits in Palitana.
Fastest way to reach us
VIP WhatsApp Support Desk
Talk to a Linux engineer. We speak three languages. You can write to us in any of them.
Use it for outages only.
Phone Line
Call our team when the site is down. We take care of network faults. We fix hardware faults too.
Our promise
What we promise you
All plans have a contract. Miss the 99.9% mark, and you get service credits. We take a copy of your data each day and keep it for 7 days.
99.9%
Monthly uptime
You get service credits if we miss it.
2
Support channels
You can reach us on WhatsApp or by phone.
EN · HI · GU
Languages
We speak English, Hindi, and Gujarati.
Mon–Sat
Support hours
Chat and email, 10:00–19:00 IST.
Want to fix it yourself?
Our Help Center has 50+ answers. It covers setup and bills. It also explains domain name system (DNS).